The Trusted Partner for Global IPMI & Travel Insurers.
Medical advisory & assistance, complex medical support, telehealth services & cost containment.
What makes us different
Operational Precision: Proven 24/7 assistance coordination, supported by well trained multilingual staff.
Clinical oversight: Specialist physician-led oversight, ensuring medically relevant care delivered by medical providers as per current guidance, that is cost effective and safe.
Network Strength: Extensive direct network across Australia, New Zealand, the South Pacific and Asia, ensuring seamless access to accredited and preferred medical providers.
Cost Containment Excellence: Locally informed management of medical costs for right care in a clinical setting.
Trusted Partnerships: Long-standing relationships with accredited and preferred medical providers and respected global insurers.
Based in Brisbane—the third largest city in Australia—we provide trusted support to global travel and IPM insurers.
We understand the complexities faced by insurers when operating on a truly global scale, and our purpose of existence is to help you deliver the right care to your insured clients, in their time of need, 24 hours a day, every day.
With a reputation built over years of trusted service, our core values and beliefs guide everything we do. Today, we represent some of the most respected global brands in travel insurance and IPMI sectors.
Over the past 10 years, we have built reliable assistance infrastructure spanning Australia, New Zealand, Asia and the Pacific.
